I just attended Naples Forum on Service 2011 in Capri, Italy, on June 14-17, where I presented two academic papers:

  • Explaining the Evolutionary Development of the Web (co-authored with Kimmo Karhu)
  • The Impact of Information Technology Enabled Services on Value Co-Creation (co-authored with Mikko Heiskala and Kari Hiekkanen)

In the first paper, we leveraged Complex Adaptive Systems (CAS) approach to provide a meta-level account on the evolution of the Web. Drawing from the ecological notions of Adaptive Cycle and Panarchy (Gunderson and Holling, 2002) as well as a typology of agents (Verhagen, 2000), we constructed a tentative model with three levels of scale and four waves of development. We identified characteristic accumulating resources in each Web generation and discussed how they trigger an evolutionary leap to the next adaptive cycle. Our conclusions included that the control of service consumers over the service diminishes as the Web’s constituent agents increase in autonomy and that the content consumers at each generation tend to become the content producers at the next generation.

In the second paper, we discussed how information and communications technology impacts value co-creation in services. We argued that while IT enabled services eliminate human labor from direct interaction between the provider and consumer of the service in service fulfillment, human discretion is increasingly required at higher strata of work complexity: in handling exceptions and (re)defining service agreements as well as in designing and implementing service systems — i.e. in what we call service negotiation.

The 16th Americas Conference on Information Systems, AMCIS 2010, took place in Lima, Peru on August 12–15, 2010. This year marked the first time the conference has been held in South-America. The theme of the conference, “Sustainable IT Collaboration Around the Globe”, also expressed the international nature of this year’s forum. In fact, over half of all authors of papers presented at the conference were from outside the Americas region. Over 800 participants of 43 different nationalities were represented.
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Today, the 7th half-yearly mini seminar of Service-Oriented Architecture Subject Interest Group (SOA SIG) took place in Innopoli II, Espoo, Finland. Featuring only two presentations this time, the event allowed plenty of time for both presentations and discussion. The first presentation was given by Kari Hiekkanen, Aalto University, providing an introduction to SOA Governance. I gave the second presentation, approaching the topic of the day from Enterprise Governance perspective.

Yesterday, I had the pleasure of giving a presentation at the Open Group Conference in Rome, Italy, and attending to the other sessions of the day. My presentation was entitled “Integrated Approach to Enterprise Architecture Governance” and showed many of the ideas I have been blogging about lately. I wrote a short summary of the presentation and also published the slides on Slideshare.

Today, my company Requisite Remedy was featured in a print advertisement in Talouselämä, the leading Finnish business magazine. Here’s a PDF version of the ad (in Finnish).

I am proud to announce that my company Requisite Remedy now has a new logo and website design. Kudos to Evoke design agency for their excellent work!

I usually have my gaze firmly in the future, but on this last day of the year, I found myself gratefully reflecting on all that has happened during the last 12 months. It has been a busy year, very hectic at times, but fortunately also had some breathing room for contemplation and innovation.

This has now been my second year as an independent consultant. Whereas the first year was characterized by envisioning the future while securing the necessities of business, this year has been about starting to translate these ideas into concrete structures and features.

This year, I have also been employed as a researcher on a part-time basis, which has catalyzed my conceptual-analytical thinking to a great extent and provided a sounding board for my ideas.

At the most superficial level, my year can be summarized as follows:

January: For the whole month, I had my nose on the grindstone in a customer engagement that had begun in October. The first phase of the project ended at the end of the month.

February: I decided to extend my contract, but took the first two weeks off from the project to have a mini-holiday and to attend to some errands and appointments that had been pending. As a perfect opportunity showed itself mid month, I made a major strategic move and decided to rent an office in Rotterdam, the Netherlands. My article “Agility Calls for Maturity” was published on BPTrends.

March: For the last three months, I had been quite occupied with planning and organizing SOLEA 2009 symposium. The event took place on March 19 and went really well. On the following week, I attended Holacracy training in the Netherlands. On the same trip, I also finalized the rental agreement for the new office.

April: The project was in full swing. Mid month, SOA SIG organized a seminar on Web-Oriented Architecture, and on the following week, I was speaking at IIR’s SOA seminar on SOA governance.

May: This was a hectic month with both the project work and academic work coming to a head.

June: Attended a networking event in Belgium and EAC 2009 in London. The project kept me busy until midsummer, then there was a summer break of five weeks. I was mostly chilling out, but also found time to co-author an academic paper.

July: Spent a well-deserved holiday week in French Riviera. Back to the project at the end of the month.

August: A relaxed yet productive month after the holidays.

September: Really busy in the project. There was no time for research work, but I gave a lecture on Master Data Management and Data Governance.

October: This was the last month of my contract that with several extensions had lasted for twelve months. On the first day of the month, SOA SIG co-organized a seminar on Model-Driven Architecture and Domain-Specific Modeling, featuring some renowned speakers. In October, I was also asked to start writing a new blog.

November: In early November, I was presenting an academic paper in ECMLG 2009 Conference in Athens, Greece. Also took a few days off for holiday there, before making a business trip to London.  Started to write a book.

December: On December 4, I held again my one-day training seminar on EA, BPM and SOA. After that, I have been writing the book and planning a leadership workshop.

I look forward to 2010 and hope the new year will be as productive and expansive as this one has been!

Last night, I attended the inaugural meeting of Integral Finland, a cozy event that featured two presentations.

First, Jani Mattsson gave an introduction to Integral Finland and Ken Wilber’s Integral Model. The model was hardly new to anyone in the audience, but his personal, conversational style induced some interesting discussion.

What I specifically came to the event for, however, was Anssi Balk’s lecture on adult psychological development from integral perspective. Here are the slides of his presentation (in Finnish) — only a glimpse of the wealth of information Anssi has on the topic, but wraps up the essence quite nicely.

I look forward to what the pioneering spirit of these guys will create next!

The 5th European Conference on Management, Leadership and Governance (ECMLG 2009) took place in Athens, Greece, yesterday and today, on November 5-6. It was a small but great conference featuring some really inspiring and thought-provoking sessions, particularly on Leadership side. Reflecting our time of change, many of the presentations recognized the need for more authentic, more collaborative and more ethical leadership.

I had the great honor and pleasure to present a paper entitled “EA and IT Governance — a Systemic Approach”, in which my colleagues and I put forth a governance construct called Agile Governance Model (AGM). It specifies an abstract meta-level governance structure that can be instantiated for any type of governance, e.g. IT governance, data governance, security governance. In this paper, we called for a distinct definition of EA governance that addresses the strategic, forward-looking aspects of enterprise architecture, currently downplayed by IT governance, and used AGM to position the notions of IT Governance and EA Governance with respect to the IT-related decision-making in the organization.

I am starting to write a new blog at ebizQ. It’s called Anatomy of Agile Enterprise and will be about strategic IT in support of organizational change and responsiveness. I aim at posting quite often, even on a weekly basis.

Consequently, this blog will likely be less about IT in the future, but I will keep summarizing interesting events and other learning experiences, refer to interesting articles and other resources, and record my thoughts here, insofar they go outside of the scope of the other blog.

I will generally not cross-post to both blogs, so if you are a subscriber to this feed, you may want to follow the other one as well.

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