November 2008


In his landmark paper “The Principles of Sociotechnical Design” (1976), Albert Cherns provides a basic framework for understanding and designing sociotechnical systems with consideration to human and social aspects. Building upon the notion of a participative process, he defines nine key principles of sociotechnical design.

I came to think how a collaborative business process supported by Human Interaction Management System would align with these principles as a sociotechnical system. At first glance, the principles of Human Interaction Management would be congruent with good sociotechnical design:

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Today, the fall seminar of Service-Oriented Architecture Subject Interest Group (SOA SIG) took again place in Innopoli II, Espoo, Finland. The topic of the day was EA and SOA, which attracted around 30 people.

After my welcoming words as the SOA SIG chairman, Kari Hiekkanen, senior researcher, HUT, provided a brief introduction to SOLEA (Service-Oriented Locally adapted Enterprise Architecture), a new research project on EA and SOA. As an exemplary research topic, Kaisa Rommel then presented her master’s thesis work on SOA roadmaps.

I also put my HUT researcher hat on and gave a presentation entitled “Enterprise Architecture Enabling Organizational Change”, introducing some work-in-progress models that we have been developing in SOLEA recently: Service-Oriented EA Framework, SOA Maturity Model and Agile Governance Model. The response was encouraging.

Jouni Lähteenmäki, Enterprise Architect, OP Bank Group, presented OP-Pohjola’s approach to Enterprise Architecture and recounted the organization’s travel experiences in its EA/SOA journey in the last few years.

Last but certainly not least, Jaakko Riihinen of Nokia Siemens Networks gave a very insightful and interesting presentation on how Enterprise Architecture relates to Systems Engineering and how EA and SE capabilities should be created. No-one minded that Jaakko went a bit overtime with his extra slides exemplifying some of the topics that arose.